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Scoville Meno Dealership Privacy Policy

Introduction

Welcome to the Scoville Meno Dealership website. This Privacy Policy serves as our commitment to your privacy, detailing how we handle the personal information of our website visitors and customers. We understand the importance of privacy in the digital age and are dedicated to protecting it with the utmost care and respect. By using our website, you are entrusting us with certain pieces of your information, and this policy is here to assure you of the safe and responsible use of that information. It outlines our practices, procedures, and your rights regarding your personal information.

Acknowledgment and Consent

Your access to and use of the Scoville Meno Dealership website signifies your acknowledgment and acceptance of the terms and conditions set forth in this Privacy Policy. This policy applies to all information collected through your use of our website and any services we offer. By engaging with our website, you agree to the collection and use of your information in accordance with this policy. If you do not agree to these terms, please refrain from using our website and services.

Information Collection

1. Personal and Non-Personal Information: We collect two types of information: personal information (like your name, email, and phone number) when you voluntarily provide it to us, and non-personal information (like your browsing habits) through automated means.
2. Methods of Collection: Personal information is collected when you fill out forms, contact us, or engage with certain features of our website. Non-personal information is collected via cookies and similar technologies that track your interaction with our website.

Sell your car
What is collected?
Required: first name, last name, email, phone,year, make model, trim, mileage, vin, vehicle condition
Not required: street address, city, state, zip, Amount owed on vehicle, photos of car
This information is used to establish vehicle value.

Contact form
What is collected?
Required: first name, last name, email, message
Not required: phone
Dealer uses this information to respond to site user requests

Financial Form
What is collected?
We collect information that is required to make a credit check for a loan application.
All private information is encrypted and is only available to staff responsible for the loan application process.

Employment
What is collected?:
Required: first name, last name, email, message
Not required: street address, city, state, zip, organization, upload resume
Resume is only accessible for administrative user after 2FA authentication. Information is gathered to make an evaluation for employment only.

Schedule service
What is collected?:
Required: first name, last name, email, street address, city, state, zip
Not required: Manufacture, Year, Model, Miles, VIN Number, Preferred Appointment Time, Alternate Appointment Time, Phone, preferred contact, type of service needed
Information is gathered to scheduled vehicle service in service center.

Payments
What is collected?
Required: Payment Amount, Dealer, Payment Purpose, first name, last name, email, address, city, state, zip, valid government id, card data
Not required: Invoice # if available, company, phone, notes
All financial data is encrypted for security. This form allows user to submit an online payment for purposes of purchase or vehicle deposit.

Buyer express
What is collected?
Required: first name, last name, login, passwords, Year, Model, Mileage, make, trim, vehicle condition, first name, last name, email, phone, address, city, state, zip, credit card data
Not required: Fields associated with financing application, co-buyer Information, buyer identification, license plate, insurance information, schedule delivery
All personal and financial collected data is encrypted and only available to administrative staff for purposes of completing the purchase transactions.

3. Purpose of Collection: The primary purpose of collecting this information is to provide a personalized experience on our website, respond to your inquiries, process transactions, and for analytical purposes to improve our services.

Use of Information

1. Service Enhancement: We use your information to personalize and improve your experience on our website, to better understand your needs, and to tailor our services accordingly.
2. Communication: Your personal information is used to communicate with you about your inquiries, our services, and any updates or changes to our policies or services. Gathered information is used only for the purposes described and removed from the site when no longer required.
3. Legal Obligations: We may use your information to comply with legal obligations, including responding to lawful requests by public authorities.

Sharing of Information

1. Third-Party Service Providers: We share information with trusted third-party service providers who perform services on our behalf, such as website hosting, data analysis, and marketing assistance. These parties are prohibited from using your information for any other purpose.
2. Legal and Safety Reasons: We may disclose your information when necessary to comply with the law, such as in response to a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

1. Safeguards: We employ a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes the use of encryption and secure servers.
2. Limitations: While we strive to protect your personal information, no security measures are infallible. Therefore, we cannot guarantee the absolute security of your information and urge you to take every precaution to protect your personal data while using the Internet.

Cookies and Tracking Technologies

1. Usage of Cookies: Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser, allowing the site's systems to recognize your browser and capture and remember certain information. They help us understand your preferences based on previous or current site activity, enabling us to provide you with improved services.

We use the following cookies on this site: Google Analytics, which tracks pages viewed and visitor information, AWSALBCORS, this cookie is managed by Amazon Web Services and is used for load balancing on the web server, AWSALB, this cookie allows web services to map the user session to the correct target connection, FBP, set to track interactions from Facebook.

2. Control Over Cookies: Most web browsers give you the option to manage cookie settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our site may not function properly.

Your Choices and Rights

1. Opt-Out Options: You have the right to opt out of receiving marketing or promotional materials from us. You can exercise this right by following the opt-out instructions provided in any marketing communication from us.
2. Accessing and Updating Your Information: You have the right to access, correct, or request deletion of your personal information. You can do this by contacting us directly. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13 without parental consent, we will take steps to delete the information as soon as possible.

Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to be aware when you leave our site and to read the privacy statements of each website that collects personal information.

International Users

Our website is designed for users in the United States, Canada, and Mexico. If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personal information to the United States and processing globally. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

California & Nevada Residents

Residents of California and Nevada have additional privacy rights and protections under their respective state laws. This information is intended to comply with state privacy laws.

Changes to Our Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review our Privacy Policy periodically for any updates or changes.

Contacting Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at Privacy@ScovilleMeno.com. We welcome your questions, comments, and concerns about privacy.

Governing Law

This Privacy Policy and our privacy practices will be subject exclusively to the laws of the United States of America and the state where we operate, notwithstanding any principles of conflicts of law.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We follow strict standards to ensure the personal information is not kept longer than necessary.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing and managing our data protection strategy and implementation to ensure compliance with privacy laws and best practices.

Your Consent

By using our website, you consent to our Privacy Policy and agree to its terms. If you do not agree to our policy, please do not use our website.

Effective Date and Policy Updates

This Privacy Policy is effective as of and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically.

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